Yes, we accept returns and exchanges within 7 days of delivery. The jewelry must be unworn and in its original packaging. Custom and personalized items are non-refundable.

Zaewar™ orders are fulfilled and then shipped in an average 5-7 working days.

We take great care in packaging our products. However, if your jewelry arrives damaged, please contact us at support@zaewar.com within 48 hours of delivery with photos, and we will assist you with a replacement.

Once your order is shipped, you will receive a tracking number via email. Use the provided link to track your package in real time.

You can reach our support team via email at support@zaewar.com or through our contact form on the website. We respond within 24 hours.

Yes! Our jewelry is designed to be tarnish-resistant and hypoallergenic. We use nickel-free and lead-free materials to ensure comfort and durability.

To maintain the shine and longevity of your jewelry:

• Keep it away from water, perfume, and harsh chemicals.
• Store it in a dry place, preferably in a jewelry box or pouch.
• Clean gently with a soft cloth after use.